Apparently there is an issue with the update for the app, which is why i haven't done the update because I have been seeing where people have been having issues since the update so i said i will not update our apps till they fix whatever problem it is. As of now ours are working but once again I have not updated the app.
Yes, same here (wish I'd seen this before I updated) - got home today and couldn't get in my house (well, I did eventually dig out the keychain remote, but wasn't expecting to need it)
Hoping this will be fixed quickly!
(Editing to add that I did uninstall and reinstall the app and then it worked - will see if it continues to work...)
My Iphone updated the Simplisafe app yesterday afternoon. The app worked normally in the morning, but in the afternoon, the buttons were faded out and wouldn't work. Have contacted tech support. This NEEDS to be resolved ASAP!!!!!!!
tzterri
12 Messages
3 years ago
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tzterri
12 Messages
3 years ago
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ride525
172 Messages
3 years ago
And added Simplisafe app to my iPad. It works there.
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shadowmantj
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3 years ago
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shadowmantj
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3 years ago
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lance843
Advocate
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750 Messages
3 years ago
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michaelfernandes
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3 years ago
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ride525
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3 years ago
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rabrenne
6 Messages
3 years ago
Hoping this will be fixed quickly!
(Editing to add that I did uninstall and reinstall the app and then it worked - will see if it continues to work...)
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rcpaseur
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3 years ago
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dalehntr7
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3 years ago
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