IOS app does not work
For more than a month, I have not been able to use the IOS app for SimpliSafe. I contacted customer support via a phone call, and they indicated it was a known issue. When will this be addressed? I cannot add components to my system at my new address, which is forcing me to consider other options.
I have the latest version of the app from the App Store and the latest version of IOS for my iPhone X. When attempting to launch the app, I get a screen that says 'No Connection Please check your internet connection. Your app will automatically refresh when it reconnects.'
|This original post describes an issue with the SimpliSafe app that has since been resolved. If you're having trouble, we recommend posting a new thread with detailed info, e.g. your device, operating system version, and app version. Or give our Support team a call a call at 800-548-9508!|