6 Messages
How to lock the app
How do you lock the app on a mobile device? I set a PIN on my Android phone. I understood that after 10 seconds of inactivity, the app would lock, but that doesn't happen. Same on my wife's iPhone. How do I get it to lock?
captain11
Captain
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6K Messages
3 years ago
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davey_d
Community Admin
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5.7K Messages
3 years ago
Yes, App Lock should be locking your app down after 10 seconds - assuming that you've exited the app. But it's not going to lock while you're still in it.
The other thing is that you might have enabled FaceID on your phones. Since you only need to be looking at your phone for it to activate, it might be going to fast for you to notice!
- Johnny M.
SimpliSafe Home Security
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