How Do I Delete My SimpliSafe Account?

I'm no longer using the system. I cancelled monitoring, but don't see anywhere I can delete my SimpliSafe account.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

jfrye

44 Messages

Well, since there are no forum moderators or admins. , I'd say you will have to call SS support and ask them to remove your web account manually. Quite frankly, I don't think it matters a whole lot. If you want to stop receiving marketing e-mails from them, just wait until the next one shows up and unsubscribe from SS.

0

2

2crayz

3 Messages

Isn't there normally someone from SS on here answering questions?

0

captain11

6.7K Messages

@2crayz, you can't delete your account and doubt SS will do it for you. Cancel it, yes; suspend it, yes; but from a liability standpoint, they will keep the record. If they do, it will be in the TOS, which you agreed to when you bought the product.

0

coltmaster1

2.8K Messages

No, there's never anyone from support on the forum (beyond the twice a week canned responses), and likely won't be for months, if ever.

0

davey_d

Former Community Admin

•

5.7K Messages

@2crayz

I've forwarded your info to Customer Support. We'll reach out to see what we can do for you.

Johnny M.
SimpliSafe Home Security

0

M

mbeskosty

1 Message

My wife''s email was hacked and an account was setup on simplisafe, how do I delete her account?

0

coltmaster1

2.8K Messages

^ Call SS, explain what happened. If it is a fraudulent account set up, tell them to delete it. (if you're a current customer, provide your safeword to verify your real account). Also tell wife to change her email program password to something more difficult to crack (with a combination of letters, numbers, symbols).

0

linmtorres

1 Message

I also want to delete my account and data. There doesn't seem to be an easy way to do that...

0

boltonjunk

1 Message

If you take a look here you can see that many states have "Privacy Rights" that allow you "The right to delete personal information we have obtained about you." however I'm unable to find where I can submit a request. https://simplisafe.com/privacy-policy/#ccpa

0

solaughs

1 Message

Pretty bad. You don't allow people to remove their information from your records now that I'm not using your services. Sure, we "agreed" to this when we put the original sign up in place.

0

davidrush

1 Message

How do I close my account?

1

0

emily_s

Community Admin

•

3.4K Messages

@davidrush To cancel your account, give our Support team a call. After our agents have verbally verified your Safe Word, they can cancel your account.

0

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.

Related Conversations

• US
7
1
1
0
0
Accepted Solution
1
0
1
0

How Do I Delete My SimpliSafe Account?

emily_s

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.

Related Conversations

Was this post helpful?