Well, since there are no forum moderators or admins. , I'd say you will have to call SS support and ask them to remove your web account manually. Quite frankly, I don't think it matters a whole lot. If you want to stop receiving marketing e-mails from them, just wait until the next one shows up and unsubscribe from SS.
@2crayz, you can't delete your account and doubt SS will do it for you. Cancel it, yes; suspend it, yes; but from a liability standpoint, they will keep the record. If they do, it will be in the TOS, which you agreed to when you bought the product.
^ Call SS, explain what happened. If it is a fraudulent account set up, tell them to delete it. (if you're a current customer, provide your safeword to verify your real account). Also tell wife to change her email program password to something more difficult to crack (with a combination of letters, numbers, symbols).
jfrye
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5 years ago
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2crayz
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captain11
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coltmaster1
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davey_d
Community Admin
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5 years ago
I've forwarded your info to Customer Support. We'll reach out to see what we can do for you.
Johnny M.
SimpliSafe Home Security
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mbeskosty
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coltmaster1
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linmtorres
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5 months ago
I also want to delete my account and data. There doesn't seem to be an easy way to do that...
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