‎Email associated with camera's does not match email associated to system | SimpliSafe Help Center
 
J

Friday, February 7th, 2020 8:23 PM

Email associated with camera's does not match email associated to system







Community Admin

 • 

4.3K Messages

3 years ago

Hi there,

We definitely understand! Our cameras work a little differently, in that they're bound to a specific account. So to move that camera to the same account, you'll first have to Remove the camera from the other account, then reinstall the camera under the main account.

We've gone ahead and requested a call ticket so that our Support team can walk you through the steps.

Johnny M.
SimpliSafe Home Security
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