We definitely understand! Our cameras work a little differently, in that they're bound to a specific account. So to move that camera to the same account, you'll first have to Remove the camera from the other account, then reinstall the camera under the main account.
We've gone ahead and requested a call ticket so that our Support team can walk you through the steps.
davey_d
Community Admin
•
4.3K Messages
3 years ago
We definitely understand! Our cameras work a little differently, in that they're bound to a specific account. So to move that camera to the same account, you'll first have to Remove the camera from the other account, then reinstall the camera under the main account.
We've gone ahead and requested a call ticket so that our Support team can walk you through the steps.
Johnny M.
SimpliSafe Home Security
0
0