Door Bell camera, constant disconnect and no connection
So I was able to have Simpli Safe send me a replacement doorbell camera. The original kept disconnecting from the internet, for over a year. Well the replacement is just as bad. Horrible camera, which constantly loses connection. SimpliSafe gives the same BS answers, it's my internet, move the router closer, etc. I have Verizon FIOS with no connection problems to off brand cameras further away outside. It's always the doorbell camera. I wish I had gone with Ring, You would think they would update the camera, or software so that the camera works. The camera is less than 35 feet from the router. I will never recommend SimpliSafe to anyone, If I didn't have some much invested in this system. While customer service is polite, they can never solve the problem, and just read the scripted answers.