371 Messages
Delay times different in app to dashboard
So I called simplisafe a year ago and told them what to set my entry exits too (under the normal).
last week on checking my app it had changed to default.
I put it down to a new base station. Called and they put it back to what I needed.
4 days in from then - its defaulted back to wrong settings again which compromises all the settings I have.
Honestly the amount of issues is staggering.
So my app says one thing for delay and exit times
The dashboard says completely different
Does anyone have this issue
last week on checking my app it had changed to default.
I put it down to a new base station. Called and they put it back to what I needed.
4 days in from then - its defaulted back to wrong settings again which compromises all the settings I have.
Honestly the amount of issues is staggering.
So my app says one thing for delay and exit times
The dashboard says completely different
Does anyone have this issue
whoaru99
1.3K Messages
5 years ago
The system itself clearly allows values beyond what the mobile app can set so perhaps the mobile app is also constrained in what values it can display.
As far as all the problems you've had with sensors and stuff of late, yeah, that's a big reason wireless systems are largely relegated to "consumer grade" setups for convenience, rather than the installation complexity of a hardwired system.
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dandydons
371 Messages
5 years ago
Can you confirm what the default setting is in SS for home mode can it go as low as 0
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whoaru99
1.3K Messages
5 years ago
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dandydons
371 Messages
5 years ago
If you have it lower.... app will still show 30 and 45
So if try to change anything in general settings within the app as the time delays are on same page it will alter your lower settings to 30 and 45 on keypad . Shambles
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whoaru99
1.3K Messages
5 years ago
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dandydons
371 Messages
5 years ago
I have instant triggers on some but different on away v home due to set up. Can you separate home v away on the instant trigger feature?
I need 5 seconds on away to enter max and 10 to leave.
Instant on some but not all.
Home mode is 0 on all
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whoaru99
1.3K Messages
5 years ago
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