‎Cell Module Update Problems | SimpliSafe Help Center
mdolfan's profile

Tuesday, December 8th, 2020 3:19 PM

Cell Module Update Problems

Community Admin


491 Messages

2 years ago

Hi @mdolfan,

It sounds like there may have been an issue with our automated process for sending out some of those upgraded cellular modules. Don't worry, there won't be any disruption of service to your SimpliSafe system. We have, however, sent your account to our dev team to make sure that you no longer receive any more of those automated emails.

SimpliSafe Social Team
SimpliSafe Home Security

180 Messages

2 years ago

It looks like I'm still on the list.  I received this today:

"This is your final reminder. Please install it now to ensure uninterrupted 24/7 monitoring. If you do not install the replacement module, you will lose your professional monitoring service."
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