1 Message
Black screen when viewing camera on phone app
I'm having issues viewing my camera on my phone app. I'm currently viewing it fine in the online control panel on my PC (so upload speeds on the network/issue with camera are ruled out) but every time I try to open it on my phone all I see is a black screen. I've tried arming/disarming, deleting the app, resetting my phone etc but nothing.
In the cameras area I can see that the preview is working correctly but as soon as I tap on View Live I can't see anything.
Any suggestions?
Thanks
In the cameras area I can see that the preview is working correctly but as soon as I tap on View Live I can't see anything.
Any suggestions?
Thanks
kennybryant
98 Messages
4 years ago
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cavdubs
5 Messages
4 years ago
iOS iPhone 8 - SimpliSafe app (just updated today Jun 4th)
When opening my camera's live feed I get a blank black video feed (but do hear audio).
Closing app and restarting phone didn't help.
Timeline view, I can see recordings (GIF) but then when I tap to play said recording, I get a blank black video (but again I do hear audio).
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simplyac
1 Message
4 years ago
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srhbrttny
1 Message
4 years ago
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masonlove14
1 Message
4 years ago
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