App prompts to set up new system, but error message when I enter base station
I recently installed a new wifi router and since then my doorbell camera notifications no longer come through the base station. The doorbell camera works fine and I get notifications through the app. But also everytime I open the app, I'm prompted to "add a system" or set up my system. When I try to do this and enter the serial number the message is "error try again later."
If I try to look at My System on the app or online, the only thing available is the camera - all other options are greyed out:
There's communication between the base and key pad, and I've tried uninstalling/reinstalling everything. We've had our system since 2020 and it was working fine. Any suggestions will be appreciated.