App not working remotely
Hi, new to app use. Monitoring activated recently. Moto G5 plus Consumer Cellular service. The app works fine from my driveway but it does not connect a few miles from home.
Since changing providers or phones can get expensive I am hoping it's a setting problem someone here has seen. Tech support said to check my permissions for the app but I can figure out what should be on or off. Some what new to smartphones as well.
Any help appreciated