‎App not working iPhone SE and older ipad | SimpliSafe Support Home

Tuesday, May 12th, 2020 10:11 PM

App not working iPhone SE and older ipad

The app is not working and says there is no connection even though I'm connected to data and/or WiFi. I've uninstalled and reinstalled. Tech support tried some things on their end and nothing works. Are there any other fixes to get the app working?

9 Messages

4 years ago

Ss2 or SS3? I'd ss2, did you recently upgrade to a Verizon 4g card? Ipad, Android, computer all couldn't connect. When I upgraded my card.

1 Message

4 years ago

I have had the same problem since April, both before and after card upgrade....after installing doorbell
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