7 Messages
Alerts when System has been Disarmed
With the alarm armed and entering the house, the motion sensor covering the front door and hallway detects me and the alarm starts beeping. I enter the PIN to disarm the alarm. I then move into another room within a few seconds and I then get an alert on my iPhone that motion has been detected in, for example, the kitchen; why? I've disarmed the alarm so I shouldn't receive alerts; it's beginning to get irritating.
Is there a setting I'm missing that is resulting in this behaviour?
Is there a setting I'm missing that is resulting in this behaviour?
captain11
Captain
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6.3K Messages
5 years ago
Solution: Move the motion sensor and/or reduce the sensitivity switch to a lower setting, which shortens the distance. All of entry sensors and motions are on instant trigger in my case so the alarm would go off sometimes before I could shut off the system. Since my modifications of moving the motion sensor and reducing sensitivity, kitchen is still protected and my issue resolved.
My apologies if I misread your post but, if not, this should address your issue. Good luck.
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skier
7 Messages
5 years ago
My issue is simply this: I have disarmed the system on entry via the front door into the hall. I now move to the kitchen and I still receive an alert via the iOS app that motion has been detected in the kitchen - I know, it's me! I have come home, DISARMED the alarm and am moving around my home - once disarmed there should be no alerts.
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captain11
Captain
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6.3K Messages
5 years ago
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skier
7 Messages
5 years ago
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captain11
Captain
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6.3K Messages
5 years ago
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whoaru99
1.3K Messages
5 years ago
My SS2 system works the same way. We have a camera that very directly sees the main entry door and keypad, and it happens every time because the shutter is open in Away mode.
I believe this to be normal behavior, again because the system is still armed when it detects your motion and those wheels are already in progress.
As well, there is the possibility it is in conjunction with the 30 seconds, give or take, recordings that are made with each arm or disarm. We get motion notices too during those times if we are in places where the cameras see us moving when arming or disarming.
If you don't want that then you'll either have to -
- turn off motion alerts from the camera, or
- place the cameras where then can't see you during those times, or
- use the remote app or key fob to disarm or arm the system from out of camera view or wait more than 30 seconds or so after arm/disarm before entering the camera view.
We recognize this as the way it works and it doesn't bother us.
You may not like the way it works (or maybe do, like me) but I believe your system is working as designed.
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