Access to account

@buttonmill You can make your wife another primary contact besides yourself either on the web dashoard, phone app or calling support .

Sign into your account at the website by selcting "Security Dashboard". After you log in, choose "Monitoring" from the left side menu.  Once it loads, you can add your wife's name on the right hand of the screen. Make sure to save.

If you have any issues, you can also call support, authinticate and then ask the agent to add your wife's information.

Finally, this can also be done on the phone app. Go to the "hamburger" menu icon on the upper left of the home screen, select Location Profile, tap down and select add primary contact.