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buttonmill's profile

Sunday, December 3rd, 2023 3:25 PM

Access to account

How do I add my wife's phone number to my account?



5.9K Messages

7 months ago

@buttonmill You can make your wife another primary contact besides yourself either on the web dashoard, phone app or calling support .

Sign into your account at the website by selcting "Security Dashboard". After you log in, choose "Monitoring" from the left side menu.  Once it loads, you can add your wife's name on the right hand of the screen. Make sure to save.

If you have any issues, you can also call support, authinticate and then ask the agent to add your wife's information.

Finally, this can also be done on the phone app. Go to the "hamburger" menu icon on the upper left of the home screen, select Location Profile, tap down and select add primary contact.


2 Messages

Thank you, Captain!



5.9K Messages

@buttonmill​ No problem. A very happy holiday to you and your family!!

1 Message

Can a second person have their own log in?  Or does two people in household use same password on an app to log in?

730 Messages


You can only have one login now (but the same account can be on multiple devices). However, SimpliSafe is developing separate/multi-user logins (i.e., individual usernames and passwords). You can read more about it here, but the last update was six months ago.

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