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Sunday, December 3rd, 2023 3:25 PM

Access to account

How do I add my wife's phone number to my account?

Captain

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5.7K Messages

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110 Points

3 months ago

@buttonmill You can make your wife another primary contact besides yourself either on the web dashoard, phone app or calling support .

Sign into your account at the website by selcting "Security Dashboard". After you log in, choose "Monitoring" from the left side menu.  Once it loads, you can add your wife's name on the right hand of the screen. Make sure to save.

If you have any issues, you can also call support, authinticate and then ask the agent to add your wife's information.

Finally, this can also be done on the phone app. Go to the "hamburger" menu icon on the upper left of the home screen, select Location Profile, tap down and select add primary contact.

(edited)

2 Messages

Thank you, Captain!

Captain

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5.7K Messages

 • 

110 Points

@buttonmill​ No problem. A very happy holiday to you and your family!!

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