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robertpeterson7

1 Message

low battery warning

I have a low battery warning on 2 entry sensors.
Is the battery replaceable in the entry sensor?

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sevensiamesecats

2.2K Messages

Yes.  The only batteries which cannot be replaced are in the SS3 key fobs.  And if you replace the batteries in the base, make sure they are rechargeable batteries.

Slide the sensor off the base and the battery should be accessable.

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jcvig

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I got an entry low battery warning.  I pushed the button on all sensors and the system responded.  It said "entry" but all of the modules say "entry"   Is there a way to determine which has a low battery warning, without pulling all of the batteries.  If a battery fails, will that give an alarm as well?

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emily_s

Community Admin

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3.4K Messages

@jcvig​ You can see which Entry Sensor's battery is low on both the SimpliSafe mobile app and Keypad. 

Using the mobile app, drag down on the home screen to refresh your app. The screen should then alert you to which sensor has a low battery.

And on the Keypad, wake up its screen and press the right rocker where there is a <!> icon. From there you'll see which sensor's battery is low.

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stephjim34232

1 Message

Camera garage battery low what type of battery does it take

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emily_s

Community Admin

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3.4K Messages

@stephjim34232​ Is this regarding the Outdoor Camera? If so, the Outdoor Camera has its own rechargeable battery.

Untwist the cap on the Outdoor Camera to expose its battery, and then gently pull the tab on its battery to remove it. Then, you can use the cable that came with the Outdoor Camera to charge its battery, which takes up to 6 hours. 

This article in our Help Center also goes through the steps to recharge the Outdoor Camera's battery.

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mregan

1 Message

Where in app? I pulled down Home Screen of app and don’t see any details of which entry sensors batter is low. Pretty frustrating!

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