1 Message
Door Chime?
When purchasing my Simplisafe product, I was informed that there was a way to get the base station to chime when the door was opened. My system is set-up in an office and it is important that we are notified when a client walks through the door as our visibility is limited. Any idea how to do this or if it is possible?
Official Response
davey_d
Community Admin
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4.8K Messages
3 years ago
The Door Chime is enabled for all Entry Sensors by default. You can configure that setting in the System Settings section of the Keypad Menu. Please note that the chime is active only when the system is in OFF mode, not HOME, or AWAY (since triggering a sensor when the system is armed will set off the alarm instead).
If you're not hearing a door chime, then it's possible that the Entry Sensor itself is having issues communicating with the Base Station. Give our Support team a call at 888-910-1458, and we can help troubleshoot!
Johnny M.
SimpliSafe Home Security
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tjomsland
1 Message
3 years ago
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simplisafe_admin
Community Admin
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506 Messages
3 years ago
In order to disable the Entry Sensor Chime feature in the Original SimpliSafe system, you'll need to adjust the system's settings. If your SimpliSafe system has been activated, you can adjust these settings through your online account by going to the ‚ò∞ Menu, selecting System, and then toggling off the Entry Sensor Chime option. After doing that, remember to save changes at the bottom of the screen.
If your SimpliSafe system is not activated, give our Support Team a call at 1-800-548-9508 from 8 AM to Midnight ET, 7 days a week. We'd be happy to talk about what other options you may have.
SimpliSafe Social Team
SimpliSafe Home Security
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buddhaman1967
2 Messages
3 years ago
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simplisafe_admin
Community Admin
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506 Messages
3 years ago
Since it sounds like you already have the Video Doorbell Pro and the system set up, you probably just need to enable that feature in your account settings. To do so, follow these steps:
SimpliSafe Social Team
SimpliSafe Home Security
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raoanilk
1 Message
2 years ago
How can i enable/disable the chime on individual entry sensors? For example, can I disable it on a certain door, but keep all others enabled?
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thatguy
3 Messages
11 months ago
Why does this page show 7 comments yet I can't see any of them?? Actually every post does this..
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chuckgrenig
10 Messages
11 months ago
I found that if you set the system to"off", the system will chime when the door contact is open. If you set the system to "home" or "away", the alarm will sound d when the door contact is open.
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aksharoilllc
1 Message
5 months ago
I installed Simplisafe in my convenient store today. The chime works but it is not loud enough to be heard from all corners of store… there are coolers in the store that are loud which makes it not easy to hear it.
this might be good for home but not for gas station.
(edited)
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