Consistent False Alarms with Motion Sensors
We have two motion detectors in our home, given the layout it's all we need. One in hallway and the other in the great room. The system was working perfectly until November when daily false alarms were triggered. Yes we have cats, and yes our heater is scheduled to keep the house a temperature as we are away. These factors were never an issue when we first purchased the system. After the first several false alarm triggers we moved the motions and changed their sensitivity. The false alarms kept coming. We called Simpli Safe who said AND I QUOTE, "turn it upside down.." Uh okay. Well fine, I'll play along and give it a shot. We did that, false alarms were triggered. We turned the right side up again. Here we are in January having moved the sensors everywhere that is logical for our layout and needs, nothing seems to do the trick. They still trigger! I called Simpli Safe again and they sent out refurbished sensors to "try" and we did that. Tested them for a week. False alarm triggered. My parents have a 15+ year old hardwired alarm system that has never had a false alarm. The motion detector doesn't trigger with their heater, doesn't trigger for their 112lb dog, but it perfectly triggers when we test it with people. I'm getting tired of simpli safe because the headache and consistent "when will it go off today" thought.