‎Motion Sensor Gen 1 | Page 2 | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(10)
SA
Adhering Sensors to Surfaces

Installing SimpliSafe sensors takes less than a minute! Sensors can be mounted on walls by using the adhesive strips on the back.For best results, we suggest making sure the area you're adhering the component to has been thoroughly cleaned and dried. We recommend wiping the area down with an alcohol

Install / Set Up Help

Help Center Article

 • 

Motion Sensor Gen 1

SA
Motion Sensor Gen 1 Not Responding

The warning ‘Sensor Not Responding’ for a Motion Sensor Gen 1 can be caused by a couple of things, including a low battery or a weak connection between the device and the Base Station.As a first step, we’d recommend ensuring that the battery is correctly installed. To do this:Slide the sensor off it

Troubleshoot an Issue

Help Center Article

 • 

Motion Sensor Gen 1

SA
Which Version of the Motion Sensor do I have?

If you purchased a Motion Sensor from SimpliSafe or an authorized retailer prior to April 2023, it is likely that you have the first generation of the Motion Sensor. You can also tell which version of the Motion Sensor you have by comparing the size of the dome on it. The Motion Sensor Gen 1 has a d

Troubleshoot an Issue

Install / Set Up Help

Help Center Article

 • 

Motion Sensors