Panic Button Settings & Customizations
Your Panic Button can be customized to be a silent or audible alarm, and additionally be configured to request dispatch of different emergency services, like Fire or Medical.
The Panic Button settings will determine what happens when you press the Panic Button.
The default setting. Will trigger a Panic siren and a call from an operator. If you do not answer, or if you request it, the Monitoring Agent will request emergency dispatch.*
Will trigger a fire siren and a call from a Monitoring Agent. If you do not answer, or if you request it, the agent will request assistance from your local fire department.*
Will trigger a Medical Alert voice prompt and a call from a Monitoring Agent. If you do not answer, or if you request it, the operator will request EMS assistance at the location of your system.*
Will not trigger an audible siren or a call from our Monitoring Center. The agent will request assistance from emergency services immediately.*
*Dispatch services are available with an active Monitoring Plan.
Follow the instructions below to customize your Panic Button using the SimpliSafe® Mobile App or the KeyPad.
SimpliSafe® Mobile App:
Open the SimpliSafe® mobile app on your phone or tablet
Choose My System from the bottom navigation bar
Select Device Settings
Tap on your Panic Button from the list of devices
Click into Alarm
Make your selection of alarm types from the list available
Be sure to tap on Send to Base before exiting to save your settings
Enter your Primary PIN
Select your Panic Button from the list of devices
Scroll for Panic Alarm
Then make your selection for what type of alarm you wish for the Panic Button to trigger