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Panic Button Installation Guide

OverviewIf there’s ever an emergency, you can trigger an alarm by pressing the Panic Button down for 2 seconds. You’ll know that the Panic Button has sent the signal to our monitoring center* when the red LED on the upper right corner flashes. You can also change the Panic Button’s settings to send

Install / Set Up Help

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Panic Button

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Panic Button Settings & Customizations

Your Panic Button can be customized to be a silent or audible alarm, and additionally be configured to request dispatch of different emergency services, like Fire or Medical. The Panic Button settings will determine what happens when you press the Panic Button.AudibleThe default setting. Will trigge

Features / Settings

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Panic Button

Testing the Panic Button

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test ModeDisar

Troubleshoot an Issue

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Panic Button

Panic Button Offline

If your Panic Button is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Panic Button takes one (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your

Errors / Warnings

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Panic Button

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How To Replace Panic Button Battery

The Panic Button takes one (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your Panic Button battery, remove it from its bracket and replace the lithium battery. Then, put the device back on its bracket.

Battery / Power

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Panic Button

How Does the Panic Button Respond During an Alarm

When the Panic Button is pressed, it triggers a notification to the monitoring center that you require assistance at your location. Your Panic Button can be configured in several ways, which results in different scenarios that play out in the event of an alarm, depending on your monitoring plan. Und

Features / Settings

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Panic Button

Panic Button Not Responding

If you receive the warning “Panic Button Not Responding” it’s possible that it could be the result of low batteries, or a weak connection between the device and Base Station.Checking the BatteryAs a first step, we recommend ensuring that the batteries are correctly installed.Slide the Panic Button u

Errors / Warnings

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Panic Button