The SimpliSafe Smart Lock only works with Single Cylinder Deadbolts. These deadbolts have a thumbturn on the inside of the door and a keyhole on the outside. Match the inside of your Smart Lock to the images below.
Prepare your existing deadbolt
On the outside of your door, place the included adhesive strip over your deadbolt to secure it in place. DO NOT remove the outdoor portion of your deadbolt.
Remove your existing thumbturn
On the inside of your door, unscrew your deadbolt’s thumbturn. Hold onto the screws for step 4.
The SimpliSafe Lock requires an existing single cylinder deadbolt lock.
Remove mounting plate from lock
The mounting plate comes pre-installed on your SimpliSafe lock and must be removed for installation. To remove, slide out the wing latches located on the back of the lock. Then remove the mounting plate.
Install lock mounting plate
Note which face of the mounting plate should be toward the door. Then center mounting plate on the thumbturn connector. Use your existing deadbolt's screws to install it on the door. Make sure it's secure.
Don't over tighten screws, mounting plate could bend. If the screws are too thin to hold the mounting plate, use the included washers.
Choose the adapter that fits your thumbturn connector
The adapter you choose should correspond to the shape of the existing tailpiece in your door. Slide it over the tailpiece through the mounting plate.
If your door's tailpiece is diagonal you'll use the green adapter. Vertical or horizontal tailpieces will use one of the other three adapters. The notch at the top of the adapter should aim up and away from your doorway.
Make sure your door is unlocked (turn the thumbturn to the unlocked position). Then check that the lock's wing latches are out.
Install the lock
Slide the SimpliSafe Smart Lock over the adapter, slowly turning the thumbturn until the device aligns with the adapter and slides fully against the mounting plate.
Secure the lock
Secure the lock by sliding the wing latches inward onto the mounting plate.
If you see a gap or cannot attach your lock, you may have bent your mounting plate. Try loosening the screws on the mounting plate and re-attaching the lock.
Try locking and unlocking
Manually turn the thumbturn on the lock to test locking and unlocking your door.
If you have trouble, use the included tool as a lever to slide the wing latches outward and remove your lock. Make sure the adapter is able to unlock and lock the deadbolt then try repositioning your lock.
Install PIN Pad
Use the double-sided adhesive to mount the PIN pad to the outside of the door, or just off to the side. Make sure to leave a 3 inch space below the PIN pad so that you can access its batteries.
Use the included screws for a more permanent attachment. To access the screw holes, use the included tool to remove the back of the PIN pad. Screw the back to the door and reattach PIN pad.
Activate the Lock using your SimpliSafe System’s Keypad
Bring your keypad over to the door for easier install. Hit the “menu” button to get started.
- Add Device
- Follow the Instructions
If you don’t see Lock listed under “Add Device,” check for updates on your Keypad by going to Menu > System Settings > Check for Updates.