This article is about the All-New SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.
Your All-New SimpliSafe system can connect to WiFi to provide an alternative connection to our monitoring center and a slightly faster refresh time for the mobile apps and webapp. It also provides access to firmware updates.
Follow the steps below to connect your system to WiFi. To connect your SimpliCam to WiFi, click here. To connect your Video Doorbell Pro to WiFi, click here.
To connect your All New SimpliSafe to WiFi:
Step 1: Press the “menu” button on your Keypad and enter your 4 digit Master PIN when prompted.
Step 2: Navigate to System Settings and select it by pressing the right rocker.
Step 3: Navigate to WiFi and select it. After a few moments, your Keypad will display a list of available networks.
Step 4: Scroll to the network you’d like to connect to and press the right rocker to select it.
Step 5: Enter your network password. The Base Station will attempt to connect to the network, and the Keypad will notify you of the result. If unsuccessful, you will be asked to verify your password by re-entering it.