Get the most out of your SimpliSafe® system by getting answers to your questions and support for your devices.
Your SimpliSafe® System requires periodic firmware updates to receive the latest features, security upgrades, and more. The way your system updates depends on the current firmware version your system is running. Not sure what version of the firmware is installed on your system? Y…
Your Base Station is the brains of your system and requires a clear connection between your SimpliSafe® devices and home network. If you are subscribed to the Pro Premium or Pro Standard Monitoring plans, a “No Link to Dispatcher” error means that your Base Station has lost both…
