Skip to main contentSkip to accessibility statement
Back to ShopSimpliSafe Account Login
SimpliSafe Support Logo
  • SimpliSafe Support Logo
  • Product Support
  • Getting Started
  • Using Your System
  • Account & Billing

Account & Billing

Get answers to account related questions, and learn how to manage your plan and billing.

Account & Billing Banner Image

Popular

  • How to Update Your Payment Method

    You can update your payment method at any time within the SimpliSafe® Mobile App or Online Account. Please note that we are no longer able to accept and process pre-paid cards. If you’re paying with a pre-paid card, follow the instructions below to update your payment method to a…

    Read More
  • How do I Change my Monitoring Plan?

    We understand that your monitoring needs may change, that’s why we made it easy for our customers to upgrade or downgrade their monitoring plans. Looking to compare plans before making changes? Our plan comparison page can help you see what features are available for what plans a…

    Read More
  • Monitoring Plans and Features

    Choose your plan and get 24/7 professional monitoring services for peace of mind

    Read More

Filter by

Filter by

No articles found.
  • Product Support
  • Getting Started
  • Using Your System
  • Alarm & Monitoring
  • Wi-Fi Troubleshooting
  • Account & Billing
  • Moving Support
  • Orders & Warranty
  • App Support
  • Business Security
  • Shop
  • Contact Us

© 2026 SimpliSafe, Inc.

  • Legal
  • Privacy
  • Blog
  • Accessibility Statement