Learn how to track your order, and find other details on returns, shipping and our warranty policy.
There are three ways you can track your order once you’ve received your shipping confirmation email: Click the tracking number on the email you received. This will direct you to the UPS tracking service. Through our Live Chat, or via the Web App. Please note that if your order ha…
SimpliSafe® stands behind all of our products and services. As of Jan. 17, 2022, all products sold have a 1-year limited hardware warranty, which starts from the original order/purchase date, including SimpliSafe® products bought through authorised retail partners. As an addition…
Test SimpliSafe® in your home for 60 days. Your system arrives ready to work – no drilling or tools are needed. If you aren't 100% satisfied, return it for a full refund (we'll even pay return shipping). Returning Your Product We can only accept returns purchased directly from Si…
