Got Questions? We Have Answers!

Getting Started
Not sure where to start? Get help with installation, troubleshooting, and using your system in this section.

Product Support
Choose a product and get support for your devices, all in one spot.

Account & Billing
Take control of your account, secure it using MFA, and learn how to manage payments and plans.

Using Your System
Get the most out of your SimpliSafe® System by learning about all it has to offer from features to settings - and more!
We're Here to Help
Live Chat
Get help from our customer support experts. Mon - Fri 9am - 5pm.
Get phone support. Sales & Support: Mon - Sun 9am - 5.30pm | Loyalty: Mon - Fri 9am - 5.30pm
Call 0800-456-1789.
