How To Test Your System
Test Mode is a system state you can manually enter through the menu on your Keypad to check the connection between the Base Station and our Monitoring Center. While in Test Mode, you can also test the connection between your Base Station and other SimpliSafe® devices on your system.
Entering Test Mode does not affect your Monitoring Status. However, if your Duress PIN (opens in new tab) is entered on your Keypad while your system is in Test Mode, the Monitoring Center will act as if it’s an emergency.
When a system with monitoring enters Test Mode, it prompts an automated call from the Monitoring Center and generates a “User Initiated Test” event on your timeline (opens in new tab) within the SimpliSafe® Mobile App (opens in new tab). The automated call is not considered an emergency and may not have the same response time as an actual alarm event. If you do not answer this call, don’t worry. You’ll get a voicemail, but it will not result in a request for dispatch. Our Monitoring Center simply reaches out to the Emergency Contact to let them know that the monitoring services received the test signal.
How to Test Your Devices
Press the Menu button on your Keypad and enter your Master PIN
Scroll down to Test Mode and press the right side of the Keypad’s screen to enter this state
You’ll know that you are in Test Mode when the Keypad’s screen says “Test each device by pressing its button”
Once you have finished testing your devices, press the left side of the Keypad’s screen to exit Test Mode
The rest of this article will talk you through the steps to test every SimpliSafe® device. Click the collapsible section for the product you wish
Once you have finished testing all of your SimpliSafe® devices, press the left side of the Keypad’s screen to exit Test Mode. When exiting Test Mode, your system will continue to be monitored as normal. Please be careful not to press the red Panic Button on the top of the Keypad after exiting Test Mode, as that will trigger an alarm.