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Wi-Fi Troubleshooting

A strong Wi-Fi connection is needed between your router and SimpliSafe devices. Here you can learn more about troubleshooting your network connection.

Wi-Fi Troubleshooting

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  • How to Improve WiFi Signal Strength?

    Your Wi-Fi signal strength is the quality of communication between your SimpliSafe® System and router. Think of Wi-Fi signal strength as two people talking in a room. If the room is empty, they can hear each other quite well. But as the room becomes more crowded, they may have tr…

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  • Guide to Choosing WiFi Extenders

    SimpliSafe® has a recommended Wi-Fi extender, which has the appropriate configuration options to be compatible with our camera devices. However, if you should choose to purchase a different Wi-Fi extender, our camera devices work with nearly all Wi-Fi extenders. When purchasing a…

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  • What is WiFi Strength and RSSI?

    How is Wi-Fi Strength Measured? Wi-Fi Strength (RSSI) is measured in dBm, an indication of how strong the Wi-Fi’s radio waves are when received by the camera. This measure goes from -100 to 0, with -100 being the worst. What is Your Recommended Wi-Fi Strength? We generally recomm…

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