‎Siren drained batteries in a couple weeks? | SimpliSafe Support Home
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victoria_115

3 Messages

Sunday, December 20th, 2020 2:53 PM

Siren drained batteries in a couple weeks?

Hi,

My extra Siren is lost connection, so checked the batteries (has lasted about a year or so) and they needed replacing which I did with 4 fresh AA batteries.  about 2 weeks later, disconnected again and on checking batteries, seems they've been drained again?

Is it an issue with the siren or the batteries I'm using (regular amazon basic AAs)

Thanks

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Updated 

1 month ago

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captain11

Captain

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6K Messages

4 years ago

@victoria_115 If you got a year out of the siren, and then only 2 weeks, I would suspect the batteries. I would try 2 Duracell and see how it goes. If okay, the batteries are to blame and return them Amazon. If the siren, contact SS for troubleshooting or return/replacement.

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justindeloach

4 Messages

2 years ago

You're not wrong Victoria, same here. I am sending back for a refund the 2nd siren to chew through batteries. They know there is a problem. One theory is an update causes the problem. It's too bad that we cannot rely on a part of the system to make us feel Simplisafe.

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davey_d

Community Admin

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5.6K Messages

@justindeloach​ The thing is, the Siren doesn't have its own firmware, so that wouldn't be the cause for a sudden issue like this.

One thing that could have been the problem, however, is interference. That could have forced your siren to work harder than it should to maintain the connection with the Base Station, which could drain the batteries if it goes on for long enough.

Interference can be caused by dense physical objects literally getting in the way of the signal. So if there are thick walls or heavy appliances between the Base Station and that Siren, that could be blocking the signal.

The other thing could be other wireless signals competing for the same airspace. Since the Base Station uses a low frequency to communicate with the components, you're looking for simpler devices like remote controlled garage door openers, wireless weather stations, or even some older types of baby monitors.

Sorry to hear that you're sending back your siren. But if you ever want to try again, please let our Support team know and we can help with troubleshooting further.

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2 years ago

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edmarcot45

2 Messages

1 year ago

Same problem here even with the replacement for my1st one that killed batteries in about a month.

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ron0a5c13

1 Message

Same thing here. The replacement is even worse than my original. Can't even get a week out of it with 4 brand new duracell batteries. 

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8 months ago

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emily_s

Community Admin

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3.1K Messages

@ron0a5c13​ Where is your Extra Siren placed? If it is around any sources of interference, that could cause the siren to have to work harder to maintain its connection the the Base Station, causing this battery drain.

There are two sources of interference we want to look out for: physical and wireless. Physical interference comes from objects getting in the way between the siren and Base Station. This would come from things like dense brick/stone walls, mesh insulation, or heavier appliances. Wireless interference comes from other wireless devices that broadcast at the same signal as SimpliSafe devices. These are simpler objects, like remote car starters and ham radios.

To troubleshoot the siren's battery, I would scan the area around it and look for any sources of interference. If there are any, it can help to change the placement of the siren to move it away from the interference. 

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8 months ago

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chgopatti

8 Messages

5 months ago

I have the same issue - I even bought a brand new siren last month thinking the first remote siren may have stopped working.  The new one also keeps draining batteries after two weeks and stops communicating.   I have the first siren's batteries for over a year, likely longer, and it worked just fine.   What's up?   Am I now stuck with two remote sirens that drain batteries after two weeks?  

Something at SimpliSafe must have changed to cause this battery draining issue.  

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chgopatti

8 Messages

5 months ago

I have the same issue - I even bought a brand new siren last month thinking the first remote siren may have stopped working.  The new one also keeps draining batteries after two weeks and stops communicating.   I have the first siren's batteries for over a year, likely longer, and it worked just fine.   What's up?   Am I now stuck with two remote sirens that drain batteries after two weeks?  

My remote siren is not far from the main hub, inside, warm temp.

Something at SimpliSafe must have changed to cause this battery draining issue.  Or do I have two duds and out the $$?

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justindeloach

4 Messages

They knew a system update was the problem years ago. Call and e-mail them. Don't let them off the hook.

J

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5 months ago

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chgopatti

8 Messages

@chgopatti​ We had no luck whatsoever with battery life regardless of where we moved it.  Ended up buying a kit and converting it to AC and have it plugged into an outlet that itself is on battery back up.    No more battery issues!

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1 month ago

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rich708

1 Message

1 month ago

I was having a problem with the siren batteries going dead in about a month.

I kept the siren and base station behind the TV on the TV stand.

Based on comments here I moved the siren to the desk about 10ft away and I have not had to change batteries for more than 3-4 months.  

Apparently the siren was getting interference from the TV.

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chgopatti

8 Messages

Glad you found a solution!   We had no luck whatsoever with battery life regardless of where we moved it.  Ended up buying a kit and converting it to AC and have it plugged into an outlet that itself is on battery back up.    No more battery issues!

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1 month ago

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Snyder1

1 Message

@chgopatti Care to share what you purchased to convert to AC?

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1 month ago

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