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Is this a new 'feature'...outdoor 105db siren stays on for 5 minutes no matter what?
Hi,
Tonight and last night our alarm went off accidently. Last night from accidently hitting the panic button and tonight because we did not disarm the alarm in time.
Both times we turned 'Alarm Off' via keypad and/or keychain fob within seconds of alarm. The in house siren stops. But the Outside alarm stays on for a long time. (5 minutes apparanttly)
Yesterday we called simplisafe while the alarm outside was still screaming and support said once the 105db siren goes off, it will stay on for 5 minutes no matter what. Se saw that we disarmed the system same minute it was started.
We have the original system. We had the Simplisafe system for probably a decade, and had alarm go off before. But in past, the inside siren and outside 105db siren would stop once system is disarmed.
So what has changed? Why is the outside 105 siren staying on for 5 minutes?
Is it low batteries, New service pack 'feature'?
A neighbor is complaining (most are nice/helpful) and may need to move or remove the alarm if this will be the norm.
Thanks for help.
Gary & Debby
Tonight and last night our alarm went off accidently. Last night from accidently hitting the panic button and tonight because we did not disarm the alarm in time.
Both times we turned 'Alarm Off' via keypad and/or keychain fob within seconds of alarm. The in house siren stops. But the Outside alarm stays on for a long time. (5 minutes apparanttly)
Yesterday we called simplisafe while the alarm outside was still screaming and support said once the 105db siren goes off, it will stay on for 5 minutes no matter what. Se saw that we disarmed the system same minute it was started.
We have the original system. We had the Simplisafe system for probably a decade, and had alarm go off before. But in past, the inside siren and outside 105db siren would stop once system is disarmed.
So what has changed? Why is the outside 105 siren staying on for 5 minutes?
Is it low batteries, New service pack 'feature'?
A neighbor is complaining (most are nice/helpful) and may need to move or remove the alarm if this will be the norm.
Thanks for help.
Gary & Debby
