‎How do I troublshoot the error message "Your siren is not responding"? | SimpliSafe Support Home
 
jdell's profile

Friday, May 27th, 2022 4:53 AM

How do I troublshoot the error message "Your siren is not responding"?

When setting or canceling the alarm system, I get the message that 'the siren is not responding'. And no other info is available.

Community Admin

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5.5K Messages

2 years ago

Hi @jdell ,

Just like with sensors, that would just be a general sign that the Siren is having trouble checking in with your Base Station, which could be for a number of reasons.

First thing we should ask, though: How long has it been since you bought your siren, and/or since you last changed the batteries? The Siren uses 4x AA alkalines, which should last about 8-12 months.

If it's not a battery issue, here's a few more pointers for troubleshooting, from our Help Center.

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