Dear SimpliSafe Team,

I’m a long-time customer and really appreciate the simplicity and reliability of your security system. I’m writing to suggest a valuable feature that would greatly improve the experience for many users — particularly those of us who live in larger homes or have elderly family members with hearing difficulties.

Currently, voice prompts and system status updates only come from the Base Station. While this works fine in smaller spaces, it becomes a challenge when you’re on a different floor or in another room, especially for individuals who are hard of hearing. In my case, I have elderly loved ones at home who often can’t hear the Base Station’s voice prompts or alerts unless they’re in the same room — which isn’t always possible or safe in an emergency.

I’d love to see SimpliSafe offer auxiliary speakers or satellite voice modules that could be placed in other rooms or on different floors. These could wirelessly connect to the Base Station and mirror important voice prompts and alerts. Even better if the volume could be adjusted independently to suit specific hearing needs.

This kind of addition would not only help with accessibility but also add peace of mind across households like mine — and I’m sure I’m not alone in this.

If anyone else agrees or has run into similar issues, please reply and add your support. The more voices we gather, the more likely we are to see SimpliSafe bring a feature like this to life!

Thank you for considering this suggestion. Keep up the great work!

Sincerely,

[A Lot of Concerned Customers]

HomeKit / Matter Support

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