2 Messages
Very Satisfied Customer (and a couple suggestions)
I've had Simplisafe for about 2 years now. I've had nothing but positive experiences with them. Once when my base station quit working, they sent me a new one on their dime within a day & paid return shipping on the old unit.
I recently moved to temporary housing while buying & getting a new home ready. They readily agreed to pausing my monitoring service, and even gave me a discount on my first few months when I turned the monitoring back on. Installation of the entire system (sensors, cams, doorbell, lock, etc) has been ridiculously easy. I added the new (to me) lock last week, and it really could not have been easier to install. They even include a piece of tape for you to place over one side of the lock to keep it from falling out while you work on the other side of the lock! I really couldn't believe how easy they made it.
At my new place, I've got a metal shop next to the house, and was hoping the sensors would work since they're at least 30' away from the base station, and inside a metal building. They connected with no problem first try.
I've yet to have to change the batteries on my keypad, and only a couple of sensor batteries have been replaced. The cameras really put out a good picture, the two-way audio is adequate.
Suggestions:
1. Don't ask me to confirm if I want to arm the system when I just told Alexa to have it armed.
2. Make the cams viewable on Amazon's Echo Show.
I recently moved to temporary housing while buying & getting a new home ready. They readily agreed to pausing my monitoring service, and even gave me a discount on my first few months when I turned the monitoring back on. Installation of the entire system (sensors, cams, doorbell, lock, etc) has been ridiculously easy. I added the new (to me) lock last week, and it really could not have been easier to install. They even include a piece of tape for you to place over one side of the lock to keep it from falling out while you work on the other side of the lock! I really couldn't believe how easy they made it.
At my new place, I've got a metal shop next to the house, and was hoping the sensors would work since they're at least 30' away from the base station, and inside a metal building. They connected with no problem first try.
I've yet to have to change the batteries on my keypad, and only a couple of sensor batteries have been replaced. The cameras really put out a good picture, the two-way audio is adequate.
Suggestions:
1. Don't ask me to confirm if I want to arm the system when I just told Alexa to have it armed.
2. Make the cams viewable on Amazon's Echo Show.
No Responses!