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The outside camera's are only battery powered!
This would have been something I would have liked to know, or they should just come with solar panels. I had my system installed on Saturday and by that night the batteries were dead. I recharged (full) and by the end of the next day the front battery was dead again. My camera is pointed down, to the point that the only thing I can see is the driveway. In other words, if someone pulled in front of my home, nothing would be recorded. This is just ridiculous! Not please at all!
emily_s
Community Admin
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3.4K Messages
1 year ago
@sallyjanemathews The Outdoor Camera is battery-powered, but we do offer a solar panel and power cable to keep its battery charged. There are also camera settings you can turn on in the app to extend the camera's battery life. We highlight the different settings you can turn on, and the best way to position the camera if it's in a high-traffic area, in this Help Center article.
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captain11
Captain
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6.1K Messages
1 year ago
@sallyjanemathews Highly recommend the AC adapter kit. I planned for AC power from the start and have two outdoor cameras directly connected to AC. Also, SS is working on firmware update to provide "instant on" to stream when connected to AC.
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lance843
1K Messages
1 year ago
I have 4 of my outdoor cameras on solar and one on the power cord and have absolutely no issues and never have to worry about them what's so ever.
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bobddd961
1 Message
12 days ago
I plugged a remote battery operated camera into a extender supplied by simple safe. It seems not to be any different in operation and the battery still goes dead. What’s the issue here. And yes the 110v outlet is good.
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kaitlyncocuzzo
1 Message
11 days ago
Unfortunately, someone came into my backyard and shattered my patio table and my camera missed it. No idea who it was and therefore cannot press charges or get it replaced.
Thousands of dollars for a security system that doesn’t provide security
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