‎Phone ap | SimpliSafe Support Home
 
sh2402's profile

263 Messages

Sunday, October 29th, 2023 8:22 PM

Phone ap

I get notified in phone app when system loses WiFi. I don’t get notified when WiFi returns. And WiFi does not reconnect.

263 Messages

9 months ago

And WiFi does not reconnect.

983 Messages

9 months ago

That is strange as you are supposed to as I do but I would try force stopping the app and clear cache and see if that helps and make sure app is up to date and also make sure you allow the app to have all notifications on.

Community Admin

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3.1K Messages

8 months ago

@sh2402 As mentioned by Lance843, you should be receiving notifications when Wi-Fi is restored, so it could help to clear the app's cache from your phone and delete/reinstall the app on your phone.

When you say that Wi-Fi does not reconnect, is your Base Station not automatically reconnecting to your network when Wi-Fi is restored? If that is the case, I would recommend getting up a Guest 2.4GHz network and connect only your SimpliSafe devices to it. 

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