2 Messages
Nothing works as claimed
This whole system was the biggest waste of money. My outdoors camera never detects at night when I need it the most. And almost always goes offline at night when the most crucial things are happening that I need videos of. It doesn’t even detect people 5 ft away at night.
also they failed to mention that the smart lock doesn’t work with kwiksets low profile deadbolt. There should be a work around by now or it should be noted in what isn’t compatible when you buy.
after all this disappointment I didn’t even bother trying to get the doorbell camera I bought installed.
I wish I bought a different brand at this point. It’s all useless to me. I might as well stop my subscription and try to sell it.
emily_s
Community Admin
•
3.3K Messages
1 year ago
Hi @Megandj ,
I'm terribly sorry to hear about your experience. I've gone ahead and forwarded this to our Support team. A specialist will reach out to you soon to make this right!
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