Help Center - Getting back to basics
As I did my daily search for Simplisafe FCC filings (yeah, 99.9% dull but do hit some gold now and then) I thought I would head over to the Help Center and start a daily routine there for things I expected to easily find. To my surprise, I couldn't find Owner Manuals. Tried several modifications and still came up empty. Yes, I did find several articles that "sort of" answered the query, but not the actual owner manuals.
Apologies if I missed them, but Davey, they should be there clearly posted by bullet point for each product. KISS should be the golden rule, and this example is a clear sample of that. Same for the firmware update section of the community. Yep, it's there in conversation form, but how about a concise bullet point listing of the current firmware for all products in one place?
Don't get me wrong, this new community is light years ahead of the old state of the art 1997 community, but, it can be better.
What do you think? What suggestions do you have?