‎Camera feed has a constant clicking in the background | SimpliSafe Support Home
 
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Monday, June 7th, 2021 5:29 AM

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Camera feed has a constant clicking in the background

I have a simplisafe camera and there is a constant clicking going on in the background of the audio feed (when there is no sound in the house).  It was so annoying that I called customer support (who were AMAZING...quick and right to the point) who sent me a new device and RMA.  Unfortunately, I have installed the new camera and it has the exact same clicking issue.

Is this common across other users?  It's bad enough that I think I need to switch to a different system.  Thank you.

This conversation has been merged. Please refer the main conversation:

Annoying camera clicking sound

Community Admin

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5.3K Messages

3 years ago

Hi darin_1323,

We have heard of this happening from time to time. My theory is that the camera's mic is picking up on waves that aren't normally audible by humans. If you try moving the camera to a different room, do you still hear it in the feed?

- Johnny M.
SimpliSafe Home Security
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