The Base Station has a few network requirements in order to connect to Wi-Fi successfully. It requires:
A network that broadcasts at 2.4GHz
Your SSID (Wi-Fi network name) and password to be 31 characters or shorter
Your network to be configured to WPA2 or WPA2/3 Mixed Mode
Since your network already broadcasts at 2.4GHz, I would check the character count of your SSID and password and look at the configuration of the network to see if they comply with these requirements.
emily_s
Community Admin
•
3.1K Messages
6 months ago
Hi @jtdimsdale,
The Base Station has a few network requirements in order to connect to Wi-Fi successfully. It requires:
Since your network already broadcasts at 2.4GHz, I would check the character count of your SSID and password and look at the configuration of the network to see if they comply with these requirements.
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