‎Amanda is the greatest! | SimpliSafe Support Home
 
M

Wednesday, December 9th, 2020 8:18 PM

Amanda is the greatest!

I have been having a problem with my system for the past six months. It would not connect to dispatch. The first woman sent me a new chip and I installed that. It still did not work so the second gentleman sent me a whole new system. It still did not work. I was very hesitant to call for a third time. That is why it has taken me six months to do this because I was getting frustrated. Today I called and I worked with Amanda for a while and she figured out the problem. Somehow my Bass station was connecting with my old home of four years ago. I bought a new system when I moved here and it had been working until last June.
Amanda was wonderful to work with! She had a very calm voice and was informing me of what she was doing the whole time. Thank you Amanda.
No Responses!
New to the Community? Get started by reading our Welcome Post.