‎4G Wireless Module Upgrade | SimpliSafe Support Home
Skip to main content
 
I
ianmarcum

1 Message

Wednesday, July 29th, 2020 2:39 PM

4G Wireless Module Upgrade

I would just like to say that I find it COMPLETELY ridiculous that I am having to conduct hardware maintenance on my base station to switch out the wireless module because SimpliSafe decided to move to 4G and a new carrier. AND that If I do not make this change that I will lose the entire reason why I pay the extra premium which is for the monitoring service. Just. Ridiculous.

Question

 • 

Updated 

3 years ago

709

4

0

0

ronsec

182 Messages

3 years ago

^ the most amusing post of 2020! LOL!

0

0

sevensiamesecats

Advocate

 • 

2.2K Messages

3 years ago

Um, buddy, why are you pissed at SS?  This requirement was due to the PHONE COMPANY discontinuing service...

0

0

johnlaw

3 Messages

3 years ago

I was told I would get a new SIM card for this upgrade by January. It is now August and nothing. Been getting emails telling me of failed automatic tests which I keep answering per the instructions but no response. When I call Simplisafe, I get people with thick foreign accents that have no idea what I'm talking about. When I email tech support, I am told to call their tech support line and talk to these air heads in India.

0

0

johnlaw

3 Messages

3 years ago

I was told I would get a new SIM card for this upgrade by January. It is now August and nothing. Been getting emails telling me of failed automatic tests which I keep answering per the instructions but no response. When I call Simplisafe, I get people with thick foreign accents that have no idea what I'm talking about. When I email tech support, I am told to call their tech support line and talk to these air heads in India.

0

0

New to the Community? Get started by reading our Welcome Post.

Related Conversations

Loading...

Was this post helpful?