‎SS3 not communicating with smoke alarm | SimpliSafe Help Center
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tinagreg

50 Messages

Thursday, August 27th, 2020 1:36 AM

SS3 not communicating with smoke alarm

After replacing my defective SS3 base station, the smoke alarm doesn't show up in my device list. How do I re-establish communications from my SS3 base station to my single smoke alarm?

Question

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Updated 

3 years ago

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sevensiamesecats

Advocate

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2.2K Messages

3 years ago

If it is not in the device list, then it would be likely you have to add it to the list.

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tinagreg

50 Messages

3 years ago

I was able to resolve through the keypad (add device) and then pressing the test button on the smoke alarm.

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