‎SS3 not communicating with smoke alarm | SimpliSafe Support Home
 
T

Thursday, August 27th, 2020 1:36 AM

SS3 not communicating with smoke alarm

After replacing my defective SS3 base station, the smoke alarm doesn't show up in my device list. How do I re-establish communications from my SS3 base station to my single smoke alarm?

Advocate

 • 

2.2K Messages

4 years ago

If it is not in the device list, then it would be likely you have to add it to the list.

50 Messages

4 years ago

I was able to resolve through the keypad (add device) and then pressing the test button on the smoke alarm.
New to the Community? Get started by reading our Welcome Post.