‎Smoke/CO Alarm Interconnectability | Page 2 | SimpliSafe Support Home
 

2 Messages

Wednesday, February 22nd, 2023 3:51 PM

6

Smoke/CO Alarm Interconnectability

The Problem: When a smoke or CO alarm head goes into the alarm state, it will sound its internal alarm, and alert the base station. This sets the base station off, and starts the process with SimpliSafe Monitoring. However, it does not alert any other heads in the home. This creates major problems when you have a multi-story home, and are sleeping with your door closed (yes, you should be doing this). I have had alarm activations previously, and was awoken by the phone call from SimpliSafe Monitoring, because the alarm that was activated and the base station were downstairs. 

Proposed Solution: I am asking Simply safe to rewrite some code so that when the Base Station receives a Smoke or CO alarm activation, it forces all other Smoke/CO heads in the home to activate and alert. This will improve life safety/property conservation efforts, as the occupants will be notified faster. This will mean that no matter where you are, or sleep, where your base station is, and most importantly, where the activated head is, you will know immediately if one is going off.

Who Am I/Relevance: I have Bachelors Degree in Electrical Engineering, and work as a Professional FireFighter / Paramedic. I use SimpliSafe to protect me and my home. The relevance is that this is both a faster alert for nuisance alarms, and for life safety. Modern homes have 2-3 minutes before "Flashover", patients who do not escape a home before this point, usually become victims. The first notification in a home with Smoke/CO alarms located throughout should not be from the monitoring center phone call. The NFPA (National Fire Protection Association) recommends that homes have connected Smoke/CO alarms as I am asking here. "Smoke alarms should be interconnected. When one sounds, they all sound. " -NFPA.org

This ultimately seems like a simple code update, and has a potentially large life saving factor driving this. 

Thank you for your time, I hope this can be implemented. 

Thank you,

Austin

2 Messages

1 year ago

I'm also in the middle of a renovation and have been told that if my SimpliSafe smoke detectors do not all sound in the event of an alarm, then I will need to replace the system to pass inspection. @emily_s - any updates here?

Community Admin

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5.7K Messages

Hi @metzjustin ,

Of course, you'll need to consult with your local fire marshall for specific details. But the standard may be different when we're talking about a complete home security system.

Our system is designed to meet UL-985 for fire safety warning systems. When one Smoke, CO, or 2-in-1 Smoke & CO Detector is triggered, the Base Station itself will also sound a siren, and so will any Wireless Sirens that are attached to the system. So while the individual Smoke Detectors do not sound, you can still get audible alert throughout your home.

5 Messages

That's not the point - the Simplisafe smoke alarms do not meet fire code. They need to be interconnected. All sound, when one sounds. Simple. 

7 Messages

You are 100% correct and saying it meets UL-985 rating is misleading since Fire protection falls under NFPA. 

20 Messages

1 year ago

In larger and multistory homes, SIMPLISAFE customers should NEVER depend on their security system to alert everyone in the home that may be sleeping that there is a fire or smoke.....  Our home is only 2100 sq.ft and we have 10 smoke/CO alarms throughout the home.  The SIMPLISAFE base station is in the living room against an exterior wall.  We found that with the bedroom doors closed, people asleep in bed did not hear the base station alarm.....  

The ONLY way to make this work safely is to purchase 2 or more so-called SIRENS from SIMPLE-SAFE.  The sirens are loud and they can be independently positioned to broadcast loud siren noises when they are triggered by the base station...   The smoke/CO alarms are actually more for notifying the fire department that your house is on fire (while you sleep (and die??) because your base station itself is not loud enough).

2 Messages

1 year ago

Davey D and simplisafe, you simply don't get it or unfortunately you do, but deflect, that your smoke detectors do not meet code in the majority of regions of residential housing. They do not interconnect and therefore deemed not safe in these regions for good reasons.   Everything else Simplisafe has put together is terrific but when your basic smoke detector functionality does not meet the current standards then using simplisafe doesn't make sense for smoke detection.  

I posted about this problem 11 months ago.  This would be a good CBS 60 minutes topic.

Hugh Gibson

5 Messages

Absolutely correct, Hugh.  There is no way to characterize what SS is doing here as anything other than deception.

It's absolutely absurd that SimpliSafe markets these new combo detectors as "Next Generation Hazard Protection" when they don't meet code.  Interconnected detectors have been required by code for DECADES pretty much everywhere.

Also, SS customer service reps need some serious training on smoke/co detector nomenclature.  I've been told (via chat AND phone) that these are dual sensor units (they're not) - even after I explain I'm just asking about the smoke detector - whether it's dual sensor (photoelectric AND ionization) - I've still been told that "yes, they'll detect fire and CO". [rolleyes]

As for the interconnectivity issue - I spoke with SS via live chat, via phone to customer service, and via phone to tech support this morning.  Without exception, they ALL told me that the smoke/CO detectors ARE interconnected, until I pressed the issue and then each one of them admitted that they are not.  

SS has folks working customer service who Simpli don't have the requisite knowledge base to properly advise or assist customers.  Or maybe it's deliberate?  Given the "official responses" on this form pointing to UL-985 instead of NFPA code, I'm going with the latter.

I've been a SS customer for many years and I've never felt more inspired to call ADT.

-Rob Burton

(edited)

1 Message

5 months ago

This is really a big miss on Simplisafe's part. Simplisafe is headquartered in Boston. The NFPA is located nearby in Quincy.  How they could not understand interconnected smoke/fire alarms is beyond me. I recently sold a house and swapped out a wired interconnected unit with one of the Kidde wireless interconnect units to my existing hardwired units in order to cover a room that needed to be interconnected, but the wiring was not there to do it. I extended the system with a second wireless interconnect unit. Worked great and fire department was happy with the inspection. This seems like the most direct way for Simplisafe to solve this. Make an alarm like the Kidde Hardwired Combination Carbon Monoxide & Smoke Detector which has a 10 year battery, is A/C powered, plus A/C and wireless interconnect and meets all recent NFPA codes. Have it communicate with the Simplisafe Basestation so central monitoring is notified and it meets NFPA requirements as far as interconnection goes. 

3 Messages

14 days ago

Still waiting (echoing disbelief of all previous posts in this thread), I am a loyal SimpliSafe customer since 2018, impressive system BUT the lack of this feature (interconnect of smoke / CO detectors and no voice message in them) means that to sell my home I have to have duplicate wireless interconnected sensors in the important rooms (9 in my case) so that the SimpliSafe system is reporting to the monitoring service and connected devices a detection event of smoke / CO, while the second system acts as the in-house safety system to alert all occupants of the very same event. What a waste, and incomprehensible shortcoming for SimpliSafe. 

2 Messages

Totally agree. I still find the marketing around this deceptive at best: The SimpliSafe Smoke & CO Detector is part of a Household Fire Warning System (when paired to the Base Station) therefore it meets most building code requirements for smoke/CO detection.

5 Messages

14 days ago

Does anyone from SS keep up with these chats?  Maybe a complaint to the Consumer Product Safeth Commission would get their attention.  At the very least, the marketing for these units is deceptive and misleading.  I just don’t get why they won’t upgrade the software.  As noted above, with a system already designed for two-way communication, how hard could it possibly be??

Captain

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6.3K Messages

I would like a more detailed explanation on this feature request. First, if SS was not meeting codes, it wouldn't be selling the smoke or CO sensors in light of liability exposure. 2nd, SS doesn't make the claim that the sensors are interconnected. Third, I live in a two story 2600 sq ft house with full basement. When the base goes off, it siren is activated, my aux siren is activated and my four indoor SA cameras are activated. If it is a smoke for CO sensor, or a motion sensor, I can assure you we can hear it.

If SS was to put in a disclaimer that the sensors were not interconnected would that suffice? (Besides SS updating the software to have them all connect and go off together?

Again, just asking for clarification. Thanks

3 Messages

It is indeed incomprehensible. Most states in the USA follow the guidance of National Fire Protection Association (NPFA) 72. I am in Texas, a state not known to be particularly tough in terms of regulations. As per NPFA 72, a single family home MUST have interconnected smoke detectors in all sleeping rooms plus 3-4 other spaces that all signal a smoke event if one of them triggers. Texas allows the system to be wireless so long as the units have a sealed 10-year battery (phew). $300 and change for 9 Kidde systems that comply. Simple. Safe...... I would not mind (at a stretch) having to re-purchase a new generation smoke detector from SimpliSafe for each of my rooms that would include this feature, even if their modules would probably be more expensive than Kidde. Instead, I am going to have to put add extra detectors alongside the existing Simpli Safe ones.

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