13 Messages
Smoke detector testing.
Testing my smoke detector by pressing the button, the smoke detector beeps and the base station beeps but.. the test doesn't show up on the timeline and I'm not notified by Central Monitoring. It is as if the test goes to the base station but no further and never reaches outside my house.
Other tests work perfectly, so the problem is limited to the smoke detector.
I swapped out the smoke detector but the problem did not resolve, so the smoke detector isn't the problem.
Any ideas? Simplisafe support was baffled.
Thank you!!
Other tests work perfectly, so the problem is limited to the smoke detector.
I swapped out the smoke detector but the problem did not resolve, so the smoke detector isn't the problem.
Any ideas? Simplisafe support was baffled.
Thank you!!
davey_d
Community Admin
•
4.8K Messages
2 years ago
Hi marc9,
Sorry for the confusion! For Gen 3 systems, there are two ways to test your Carbon Monoxide Detectors and Smoke Detectors.
First, just pressing the button on the face triggers a very loud chirping, which is echoed on the Base Station and any Wireless Siren you have attached to the system. This tests both the speakers and the connectivity between the sensor and the Base Station.
Second, if you want to test the signal between your system and Monitoring, for any sensor, you'll want to put your system into Test Mode (which you can activate through the Keypad). When you press the Test Button, you'll get a separate event on the Timeline for each press.
(edited)
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info_6d924f
1 Message
8 months ago
So to confirm: So if you press the "TEST" button in LIVE mode, this will only test the signal between the smoke detector & the Base Unit? The Smoke detector will NOT send a signal to central station monitoring when you press the "TEST" button unless you place the system in TEST MODE?
The ONLY way the LIVE system will send a signal to central station monitoring is if the sensor ACTUALLY detects SMOKE?
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