‎Smoke detector testing. | SimpliSafe Help Center
09mar2021's profile

Friday, August 13th, 2021 5:50 PM

Smoke detector testing.

Community Admin


4.3K Messages

2 years ago

Hi marc9,

Sorry for the confusion! For Gen 3 systems, there are two ways to test your Carbon Monoxide Detectors and Smoke Detectors.

First, just pressing the button on the face triggers a very loud chirping, which is echoed on the Base Station and any Wireless Siren you have attached to the system. This tests both the speakers and the connectivity between the sensor and the Base Station.

Second, if you want to test the signal between your system and Monitoring, for any sensor, you'll want to put your system into Test Mode (which you can activate through the Keypad). When you press the Test Button, you'll get a separate event on the Timeline for each press.


13 Messages

Thank you, Johnny!

Out of curiosity, where is this change documented?  I made two technical support calls and neither rep was aware of it. It took 90 minutes to reach a tech support rep the first time!  I swapped out and their suggestion a perfectly good smoke detector. How was one supposed to know about this? I have another Gen 2 system which, as you point out, doesn't behave this way, nor is this documented in the Smoke Detector instructions so far as I can tell.

Thanks for taking the time to respond. My system is working exactly as you described. I'm just frustrated that it took so much effort to figure it out.

1 Message

1 month ago

So to confirm: So if you press the "TEST" button in LIVE mode, this will only test the signal between the smoke detector & the Base Unit? The Smoke detector will NOT send a signal to central station monitoring when you press the "TEST" button unless you place the system in TEST MODE? 

The ONLY way the LIVE system will send a signal to central station monitoring is if the sensor ACTUALLY detects SMOKE?

Community Admin


4.3K Messages

@info_6d924f​ don't forget that when you put your system into Test Mode using the Keypad, that will send a "User Generated Test" signal to the service.

And if you have Monitoring Service subscribed, you'll get a call from a professional monitoring operator. You're essentially testing that your whole system is connected to Monitoring.

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