6 Messages
Smoke detector keeps going off
Last night, while cooking dinner at about 6:30, we set off the smoke alarm, and I'll admit, we have done this about half a dozen times before. It had been fine up until last night, but, since then, it has gone off three more times: just before midnight, this morning at 6:50, and again a few moments ago. (I had the call center set it to test mode after the 6:50 alarm this morning so as to avoid false alarms to the fire dept while we're at work.)
I did see some other posts about cleaning these detectors, but didn't really see any steps on how to do so. Has cleaning helped resolve this problem for anyone? If not, does anyone have other suggestions (besides being a better cook?)
I did see some other posts about cleaning these detectors, but didn't really see any steps on how to do so. Has cleaning helped resolve this problem for anyone? If not, does anyone have other suggestions (besides being a better cook?)
lance843
1K Messages
5 years ago
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dandydons
371 Messages
5 years ago
I have 5 smoke detectors.
Every month I follow this process.
1. Call monitoring to put your test and put system to test for 30 mins
2. Remove detector (which sets off detector)
3. Press down on catch to stop detector screaming!
4. Use air can round it pressing gently and not holding trigger down long (or water comes out)
5. Put it back up. Make sure no solid yellow light appears
6. Press test on device
Repeat x other 4.
Never had alarm go off at all.
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sevensiamesecats
2.2K Messages
5 years ago
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dandydons
371 Messages
5 years ago
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mdaycoc
2 Messages
5 years ago
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usmaak
343 Messages
5 years ago
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sevensiamesecats
2.2K Messages
5 years ago
Nobody was at home at my sister's house when a "wall wart" caught fire. Her stand-alone smoke detectors went off, but nobody was at home to hear them. By the time the fire department got there and controlled things, the house was gutted and most of the contents unusable. Good thing she didn't get hit with a false alarm fee...
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usmaak
343 Messages
5 years ago
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mgagliar
2 Messages
2 years ago
So it seems SS has not improved their smoke detectors. I've had mine for 9 months, with no issue. Now in the past 2 days I've had 5 false alarms, from 2 different detectors. With my property being a rental, this is now becoming a major problem. I have had the guests take out the battery on the detector with most of the false alarms, as just putting it in "test" mode via Tech support only prevents the call center and the fire dept from getting the alarms. With the sensor removed from the base and the battery out, I would've expected the app to show this condition . . . . but no, it says the sensor is working fine. Not sure what to do at this point. Cleaning them regularly seems odd (don't have to do that with regular smoke detectors), and if that was the issue, it would seem they ALL should be having this issue, not just two of them. Any help would be appreciated.
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jjjjj
1 Message
2 years ago
I set off one smoke detector with kitchen smoke. That evening just before midnight and again at 6:50am our system alarmed at the base unit. The smoke detector did not alarm either of the two false alarms. It was deactivated with the entryway wall unit.
The timing of these reports seems identical to the report above. Software issue?
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timchoo
3 Messages
2 years ago
Mine went off randomly for no reason whatsoever (no one in the room, perfectly clean air…). I’ve since removed the smoke detector from my system and relegated it to the junk drawer. Back to the reliable kiddie wired detectors.
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lance843
1K Messages
2 years ago
This is the one main reason I will not use the simplisafe smoke detector as to many false alarms and the constant cleaning of them so I have went the route of using all of our alexas and have them on away guard mode for glass and to hear our regular smoke alarm and I tried it and man it works so if we are gone and I get the alert from alexa I just look into all the cameras and if I see something fire wise then I will call the fire department
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timchoo
3 Messages
2 years ago
I had no idea that echo devices had this “guard” mode. I’m ordering one right now! This is a great replacement for the smoke detector and glass break sensor. Thanks!
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anthony_s
1 Message
3 months ago
Just went off exactly 7 hours after it went off from smoke related to cooking. Thus is definitely a software bug.
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kmlogan71
4 Messages
1 month ago
We had our one and only alarm from our smoke detector go off at 2:00 a.m. last year. A SimpliSafe rep suggested the canned air because it is extremely sensitive, and dust can make it go off. We followed his suggestion and it hasn't happened since. Today we will be doing the same to the two we have as part of our turn the clocks back routine.
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