Smoke detector keeps going off

Correct.  If not at a vacation house, etc the smoke detector will go off because of dust whatever.  Removed and destroyed, as we cannot have the fire department showing up for Nothing.

Same issue with me.  I will be researching another detector to install that will not be so sensitive to Dust.  My wired smoke detectors Never go off, yet the SS detector goes off and starts all kinds of problems.  Removed and destroyed.

We’ve just had the same issue. We set it off the first time with smoke from kitchen. It went off 4 more times and all times were exactly 7 hours apart. 

@tylerandjillery​ There may be some residual debris in your Smoke Detector that is making it go off. I would recommend opening the cover of the Smoke Detector and vacuuming its sensing chamber to remove any lingering dust/debris.

I had one go off for absolutely unknown reasons. Was eating green salad for lunch!  Could not get it turned off finally took battery out to stop it.  Now  3 days later one downstairs goes off. I am out of town.  No smoke so do not call fire dept.  friends went over and no sign of ANTYTHNG!!!  Had them to remove it from my devices completely.  Now scared to put back on and they replacing the other one.  SO many false alarms do I want it hooked up????  How long will the false alarms continue???? Software issue could never be fixed . DO not want house to burn down but do not want false alarms 3-4 times a week either!  Can you really have confidence in them after this????

@doubd_01​ When was the last time the Smoke Detectors had been cleaned? Our Smoke Detectors use photoelectric sensors, so they detect smoke through the distortion of a light beam inside the detector. If there is any dust build-up inside the sensing chamber, that could cause the Smoke Detector to trigger a false alarm. 

To prevent false alarms, we recommend vacuuming the sensing chamber once a month to prevent any dust or debris build-up.

Cleaned two months ago and then we left the house.  Alarm went off last night.  This is the second false alarm, no other smoke detectors have ever went off, yet the SS one has multiple times even after cleaning.  SS detector cannot be used if you are away from the house for more than a month.  I removed and destroyed and will look at another way to be alerted when not at home/vacation home.

@lance843​ one of these days maybe they will get smoke detectors that work. Having the fire department show up for no reason and charging you $500 is a reason to get rid of the system in itself. Simplysafe, fix it, quit making bs excuses about the location (we are not stupid) or cleaning the unit weekly (which is ridiculous) or you will lose thousands of customers. if you asked for pictures of where the smoke detectors are, maybe you would determine that your suggestions are not valuable. one more false alarm we are done. adt and cox dont have these issues like you do

@jeffsonoma​ Exactly.  I've swapped out two SDs already.  The technical support's responses about placement and  having to clean your smoke detector weekly is garbage.  I have had home security systems with smoke detectors from two other companies (SafeTouch, and ADT) for almost 20 years.  As much as I've hated ADT's equipment over the past 13 years, I never once had to clean the Smoke or CO2 detectors, nor was I ever worried about locations of sensors.  I simply tested them every 6 months.  I've never had a false alarm with a smoke detector until my recent move and installing Simplisafe in my current home.  Since installing, I've had 4 false smoke alarms in 3 months.  This is ridiculous.  I'm ready to send all the SDs back, which is a damn shame, considering how well everything else seems to work.  As I'm reading a TON of horrible threads regarding the exact same problems on this site and Redditt, I would think you (SIMPLISAFE) are looking into solutions for this.  Please tell me you are looking for a replacement solution to this crappy model of Smoke Detector...  

Never had to clean any smoke detector ever.  Have many around two different houses and only the SS one has issues and creates problems.  SS needs to stop selling this item or fix it.

@timchoo​ yes in my amazon app ypu have to enable this feature in guard section and then all I do is when we are leaving I just yell, ALEXA, I AM LEAVING, then they all say OK I will start guarding now and a light will come on and you get a notification on your phone saying it's armed in away and is ready and listening, when I get home I just yell alexa I'm home then she says OK I will stop guarding now, it's awesome 

User of 7 smoke sensors and never had a false alarm, like sevensiamese cats. Yes, I do clean them every other month with cans of compressed air (a case of 8 at Costco is pretty cheap) and 1 can lasts a year. Again, no issues and cleaining takes under 10 minutes.

@captain11​ you know, I've been very lax on my own system maintenance and rarely ever clean my Smoke Detectors. I just made sure to keep them in a more open spot on my ceiling, away from any direct airflow. The only false alarms I've had with them were from my culinary hijinks!

I was just awoken for a false alarm. At 5:19 PM the alarm was correctly triggered and exactly 6 hours later it got triggered again, this time, for no reason.

@fasttraffik​ If the Smoke Detector triggered a false alarm after a true event, there could have been some debris from the prior event left in the detecting chamber.

To prevent another false alarm, we recommend vacuuming any dust off the sensing chamber once a month.