‎Smoke detector and Carbon Monoxide detector | SimpliSafe Support Home

Tuesday, January 19th, 2021 6:49 PM

Smoke detector and Carbon Monoxide detector

Be aware these items show they can be shipped in 2-4 weeks. that is not true, ordered mine over a month ago and keep being told they do not know when they will get them in. Instead of offering to refund your money they do not do that, you have to go after them to cancel the order to get a refund. Needless to say very disappointed in this company and take their review hype with a grain of salt. No better then ADT or other outfits.



5.9K Messages

3 years ago

@danielhellermink sorry to disagree but my worst day with SS over the past 9 years was better than my best day with ADT, who I would say were liars, cheaters and it goes down from there. Anytime I have had an issue with SS, I have told them politely (sometimes firmly) and they have always come through.   I am taking from your post you had to push for a refund, which is unfortunate.
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