‎Smoke & Carbon Monoxide Sensors | SimpliSafe Help Center
 
V

Sunday, March 1st, 2020 2:07 AM

Smoke & Carbon Monoxide Sensors









Advocate

 • 

2.8K Messages

3 years ago

You're right, SS2 components/sensors do not work with SS3.  I have neither the smoke nor CO detectors so can't tell you what is different in appearance (they also look the same on the order page here:  https://simplisafe.com/alarm-sensors for both versions), but if you've tried to enter them into the system and it didn't work, chances are, SS could have sent you the wrong versions - call them to get the correct ones.

Advocate

 • 

2.2K Messages

3 years ago

The old sensors are not encrypted and the new ones are encrypted.  No way they can communicate in the same system.
New to the Community? Get started by reading our Welcome Post.