‎Smoke alarm & carbon monoxide sensor not functioning | SimpliSafe Support Home

Thursday, January 9th, 2020 5:53 PM

Smoke alarm & carbon monoxide sensor not functioning

Even though I have replaced the batteries with new in both the keypad still reports that the batteries are depleted. Its there a life cycle on these sensors? Mine are about 5 years old.



5.9K Messages

4 years ago

@Kate.dos.carl the mfg warranty is 3 years, beyond calling SS to troubleshoot you may be SOL.

2 Messages

4 years ago

Thanks, you're right, sounds simpler to get new ones.



2.2K Messages

4 years ago

Ask for replacements.  They may say no, but then again they may say yes.

"If you ask, you may not get.  If you do not ask, you will not get"
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.