‎Cancel False Alarm for Smoke Detector? | SimpliSafe Support Home
 
J

Friday, May 28th, 2021 6:42 PM

Cancel False Alarm for Smoke Detector?

How do I cancel notification of the fire department if I know the smoke detector has made a false alarm?

197 Messages

3 years ago

You should receive a call from the monitoring center and you can cancel it then.  

I've had to do this on a couple of occasions - once when my wife left a plastic cake pan in the oven and turned the oven on.  The other was when I had the detector too close to the bathroom and the steam from the shower set it off.  I received calls both times and cancelled them with no problem.
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