1 Message
Smartlock will not open
I have installed as per the instruction but its not opening.
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captain11
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@RLmouser Suggest you try recalibration. If no luck call support to troubleshoot.
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davey_d
Former Community Admin
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Hi @RLmouser ,
We might need a bit more info to figure out what's going on here. Are you able to physically unlock? Are you seeing any error messages on the SimpliSafe app?
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